Terms, Privacy, and Refund Policy.

1. Introduction

This Privacy Policy applies to services provided by DropE™, operated by DropE Unlimited Canada Corp., a corporation incorporated under the laws of Canada. 60 Second Leads™ | Canada is a brand operated by the Company.

2. Information We Collect

• Name
• Email address
• Phone number
• Website form data
• Technical use data
• Business name
• Billing details

Payments are processed securely through Stripe. We do not store full credit card numbers.

We may also collect website and technical data such as IP address, browser type, device information, cookies, and analytics data.

3. How We Use Your Information

• Provide and manage your SMS lead response system
• Process payments
• Configure automation
• Send invoices and receipts
• Provide customer support
• Improve our services
• Comply with legal obligations
• Send important account notifications

We do not sell personal information.

4. SMS Program Terms

60 Second Leads provides automated SMS infrastructure to businesses. When a phone number is submitted through a form operated by one of our clients, the consumer consents to receive SMS communications directly from that business. 60 Second Leads does not send marketing messages directly to consumers.

• Message frequency varies based on service activity
• Message and data rates may apply
• Users may opt out by replying STOP
• For assistance, users may reply HELP or contact the business that contacted them

Clients are responsible for obtaining prior express written consent where required and for complying with applicable laws and carrier requirements, including CASL, TCPA, and A2P 10DLC rules.

5. Data Sharing

We may share information with trusted providers strictly for service operation, including Stripe, Twilio, Zapier, Google Forms or web forms, Carrd, GoDaddy, and Netlify.

6. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

7. Security

We implement reasonable security measures, but no method of internet transmission or storage is 100% secure.

8. Your Rights

You may request access to your data, correction of inaccurate information, and deletion of personal information.

9. Changes to This Policy

Updated versions will be posted on this page with a revised date.

10. Business Client Data Processing

In cases where we process information collected by our business clients, the business client is responsible for obtaining consent from its own customers and for determining the lawful basis for processing.

11. International Data Transfers

Some third-party providers may process or store data outside Canada, including in the United States.

12. Cookies

Our website may use cookies or similar technologies to improve user experience, analyze traffic, and maintain security.

13. Governing Law

This Privacy Policy is governed by the laws of Ontario, Canada.

14. Contact Information

DropE Unlimited Canada Corp.
St. Thomas, Ontario, Canada
Email: support@drope.ca

1. Setup Fee – 14-Day Risk-Free Guarantee

The one-time setup fee of $497 CAD is eligible for a full refund if a written refund request is submitted within fourteen calendar days from the original purchase date.

Refund requests must be submitted in writing to support@drope.ca.

After fourteen calendar days from the purchase date, the setup fee becomes non-refundable.

2. Monthly Subscription

The monthly service fee of $297 CAD is billed automatically on a recurring basis and is non-refundable once a billing cycle has begun.

You may cancel prior to the next billing date to prevent future charges. Service remains active until the end of the current billing cycle.

3. Chargebacks

If a charge appears to have been made in error, clients agree to contact us before initiating a chargeback. Fraudulent or unjustified chargebacks may result in suspension, termination, or recovery of associated costs where permitted by law.

4. Exceptions

• Failure to use the service
• Failure to provide required access, credentials, or information
• Delays caused by client non-responsiveness
• Suspension due to violation of messaging laws or these Terms

5. Contact

For billing or refund inquiries, contact support@drope.ca.